At EM2 Housing, we strive to make sure that each and every attendee is pleasantly surprised and happy with their experience. We provide you with have a live call center for your tournament housing needs as well as 24 hour online access to reservations which allows attendees to make their arrangements on their time.
Other features include:
- Live access to reservations to be able to get answers quickly for any questions one may have.
- Email access directly to our staff who can help with any questions that may arise when booking tournament housing.
- All voicemails returned within 24 hours.
If an attendee has a particular hotel request that is not on our contracted hotels list, we contact the hotel directly to get that guest the location of their choice.
Hotels are able to check their pick up at any time to gage how their numbers look. It is our goal to sell out all of our blocks to ensure great rates for the attendees.
“I want to give a huge thank you to everyone at the housing office for the Lone Star Classic.
Through no fault of anyone but myself, I had more than half of my rooms cancelled. I did not realize it until I went to submit my final rooming lists. I have made numerous phone calls and sent numerous emails to anyone/everyone.
You came through and were able to provide me with the rooms I needed for our two teams. A special thank you to Jeff who spent forever with me this afternoon adding names for the rooms I was able to get through your help. He was very professional and a good representative of the people who work in your group.”
Club Wahine Volleyball Club
“I want to thank you for being so wonderful to work with. You always seem to be there for me and you are very helpful. One step ahead too, I might add. I really appreciate your service and everything you do for our club. You are an asset to the housing industry and AES.”
Absolute Volleyball Academy
“The feedback from the officials about the Officials’ Booking Process has been extremely favorable. The check-in process has gone smoothly and the rooms have met the officials’ various needs such as proximity to the event or inexpensive parking or free internet or free breakfast. etc. We have been able to take such requests from our officials and meet their needs. Thanks for making this part of running the events so much easier.”